NexC: The One-Stop Shop for Hospitality Recruitment

When the exclusive Chez Moi in Hong Kong needed to find a replacement for its ailing head chef on extremely short notice, the French restaurant's owner called NexC. It wasn't an easy task - Chez Moi doesn't have a printed menu and needed someone in three days.

Using their extensive industry contacts, NexC's staff got to work and located Hannes Wagner, an accomplished Austrian chef who was vacationing in mainland China. Wagner cut short his trip and filled in brilliantly at Chez Moi for two weeks.

It was one small example of the services that have established NexC, the parent company of Rolling Pin Asia, as the one-stop shop for hospitality recruitment in the region. There are, of course, many others.

The Banyan Tree Hotels & Resorts in Phuket recently tapped NexC to find a corporate director of human resources. NexC placed Manuel Gregorio de Garriz, formerly human resources at the Hotel Inter-Continental Manila, in that position.

The Peninsula Group's Palace Hotel Beijing used NexC to bring in Manfred Weber, previously the food and beverage manager at a Hyatt Regency in Saudi Arabia, as its F&B director. And Crystal Cruises hired NexC to find Japanese chef Hirokatsu Fukuzato to work for three months aboard one of its luxury liners.

In each case, NexC provided personalized and expert services - including the evaluation of resumes and the short-listing of candidates - to companies in need of key personnel. As successful as NexC has been in staff recruitment and placement, however, the company's tailor-made services for the hospitality sector go well beyond that.

"Recruitment is one very important part of NexC," says Josef Paier, a former chef who founded NexC in 1995 with the vision of creating a global network of hospitality professionals. "But we are unique in offering a complete suite of products, tools and services - both online and offline - that help hospitality professionals manage their careers and stay connected."

Building Relationships

NexC maintains a team of internationally experienced career development experts who help individuals manage, update and improve their portfolios. One of the company's innovative products is CVrom, which presents an individual's professional credentials in a cutting-edge digital format the size of a business card.

NexC's online JobMart is a comprehensive and dynamically driven marketplace for both companies and individuals, while NexC Classifieds is a targeted online service that delivers hospitality industry job vacancies to subscribers.

Among the other unique job-related services offered by NexC is the Specialist for Lease, which allows companies to tap the services of highly trained personnel for pre-openings, special projects, peak seasons or emergency situations.

In February, NexC added to its constellation of products and services Rolling Pin Asia, the only publication dedicated to the hospitality job market in the Asia Pacific and Middle East. The magazine, published monthly in English and Chinese, has the region's most robust section of classified ads targeted at the hospitality job market.

Rolling Pin Asia focuses on the people and issues shaping the hospitality sector in the most dynamic region of the world - from hotels and cruise lines to restaurants and airlines. In keeping with its focus on job market, the Human Resources section examines an important career-related issue each month - often from the perspective of an industry expert. Rolling Pin Asia also dedicates a section to hospitality education in recognition of the fact that the future of the industry lies in the hands of those who are still in school.

The magazine is an extension of NexC's powerful online information hub, which includes a monthly e-mail newsletter read by thousands of hospitality industry professionals worldwide as well as comprehensive directories of airlines, airports, world facts and more. On the Move is a service that lets users track key personnel changes worldwide, while Missing in Action is a unique interactive service for finding former colleagues who have dropped out of sight.

"At the end of the day, it's always about people," Paier says, explaining the underlying philosophy for the company's recruitment and career development services. "At NexC, we don't just build portfolios, we build relationships."
 
 
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