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It's not the horrific recollections of jumbo jets crashing
into skyscrapers that are keeping Americans from boarding
airplanes and booking hotel rooms as frequently as they did
before Sept. 11. Economic uncertainty, plunging stock markets
and shrinking corporate travel budgets are the main reasons
cited for traveling less these days.
The "air travel stigma," the reduction in flying
since 9/11 for psychological or emotional reasons that had
an immediate knock-on effect on hotels, has largely disappeared,
according to recent surveys. Indeed, the Travel
Business Roundtable (TBR), an organization of top executives
from the travel and tourism industries, found that 90 percent
of Americans are traveling the same amount or more than before
the terrorist attacks.
But that doesn't tell the whole story, especially when it
comes to a slump in the hotel industry that could last well
into 2004.
Frequent business travelers, who account for an inordinate
share of the hotel industry's revenue because they tend to
book more room nights, are making fewer trips, the TBR survey
said. Seventeen percent of those polled reported traveling
less now than a year ago - 5 percentage points higher than
the overall population.
And the reason is primarily money - or the lack of it.
Almost half of the 700 business and leisure travelers surveyed
by TBR cited economic factors as the reason they would avoid
taking a trip, while 32 percent said budget considerations
would be the prime reason keeping them from traveling more
than 100 miles from home.
Feeling Secure
Safety, meanwhile, isn't nearly as big a concern as many had
predicted. Eighty-nine percent of those questioned said they
think airport security is better now than before 9/11, though
business and leisure travelers have slightly different views
on the new measures. Among frequent business travelers, 60
percent said they were sufficient compared with 74 percent
of frequent leisure travelers.
"Though lower prices and increased security measures
have helped get Americans traveling again, the ongoing economic
uncertainty in the U.S. is a barrier to the industry's recovery,"
said Loews
Hotels CEO Jonathan Tisch, who is also chairman of the
TBR.
"With consumers seeing their savings significantly decreased
or wiped out by the recent performance of the stock market
or their 401k retirement plans, they are cutting back on discretionary
spending, including travel," he continued. "Vacations
are being shortened or canceled altogether. Likewise, businesses
continue to cut back on non-essential travel, keeping their
travel costs down as well."
The Hospitality
Research Group (HRG), the Atlanta-based affiliate of PKF
Consulting, similarly concluded that what's ailing the U.S.
hotel industry is the weak economy rather than weak knees.
"The most recent evidence places nearly all of the weight
on economic conditions, rather than on the fear of flying,
to explain the slow recovery of U.S. hotel markets,"
said HRG's Jack Corgel.
The HRG report found that virtually all of the "air travel
stigma" effect had dissipated in 40 of the 53 markets
it studied. And in the remaining 13 locations - including
important hotel markets such as New York, Washington, D.C.
and Boston - the reduction in lodging demand because of fears
over air travel had declined significantly.
By the end of the year, only a few markets that are highly
dependent on fly-in business will experience any stigma effect
at all, HRG predicted. Those markets include Atlanta, Boston,
Dallas, New York, San Francisco, Tampa and Washington.
But the flagging economy will remain a problem for hotels
throughout the country.
Delayed Recovery
PricewaterhouseCoopers doesn't expect a recovery in the
U.S. hotel industry until 2004 because of the combination
of a sluggish economy, steep stock market declines, the failure
of business travel to rebound as expected and concern over
possible U.S. military action against Iraq.
The New York-based consulting group predicts it will take
until the fourth quarter of 2004 for revenue per available
room (RevPAR), adjusted for inflation, to reach 1996 levels.
In its latest forecast, the group predicted RevPAR would decline
2.3 percent this year, more than the previous estimate of
0.7 percent. That key indicator is expected to rise only 3.5
percent next year, instead of a previously forecast 5 percent,
and a more robust 5.6 percent in 2004.
PricewaterhouseCoopers said U.S. hotels have become more dependent
on leisure travelers, who tend to reserve trips with shorter
lead times, forcing properties to discount rates to fill rooms.
That creates a vicious cycle for hotels because consumers
continue to postpone reservations, knowing that rates will
come down.
"Until the confluence of these recent forces on the economy
and the lodging sector, this current outlook for lodging had
not been warranted," Bjorn Hanson, chairman of PricewaterhouseCoopers'
lodging practice, said in explaining the change in the group's
forecast.
Not everyone, however, is as bearish. Boston-based Torto
Wheaton Research (TWR) was encouraged by the slower decline
in RevPAR at chain-affiliated hotels in the second quarter.
TWR says the second-quarter decline in RevPAR was not demand
related. Rather, it was due to a 4.2 decrease in the average
daily rate and a 2.2 percentage point reduction in the occupancy
rate, triggered by a 2.9 percent increase in the supply of
available rooms.
"Recent data suggest that the national hotel market is
right on course for a turnaround in the third quarter of this
year," TWR reported. "Despite indications of slowing
GDP growth and the lack of any clearly visible signs of resumption
of job growth, it is widely believed that the economy will
continue to grow, albeit at a slower rate than previously
expected. Even under such a scenario, it is very likely that
the national hotel market will register a positive year-over-year
RevPAR growth in the third quarter."
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